FAQ

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FAQ

How to order our inflatables?

How to order our inflatables?

2017/07/06

1.Select the items you like, and finalize the order with our salesman about the inflatable orders' details like size, color, quantity, logo request.etc.; 2.Once order details are confirmed, we will prepare invoice with order details and bank information for you to make payment; 3.You make deposit, a...

Do you provide warranty for your inflatable products?

Do you provide warranty for your inflatable products?

2017/07/06

Of course, we provide warranty on condition of normal use, noforce majeure, man made factor.etc. The warranty period various with different material and different types of products. For example, there is 3 years limited warranty for inflatables like bounce house, water slides, obstacles, tents made ...

Is free logo available for your inflatables?

Is free logo available for your inflatables?

2017/07/06

Yes, simple logo like company name or words etc. is free to put on the inflatables. If your logo is big and complicated, there will be some logo cost. Please kindly send us your logo before production so that our designer will give suggestions. Normally, we make logo by hand painting, digital printi...

Can the inflatables be custom made as per customers' design or even drawing?

Can the inflatables be custom made as per customers' design or even drawing?

2017-05-05

Yes, of course the inflatables we make will be custom made as per our customer's reasonable requirements, design or even drawing, even if it's not workable, we'll provide our professional advise on how to make this custom inflatables!

Is your material durable and safe?

Is your material durable and safe?

2017/07/06

Sure, the material for inflatable games we have been using is the best PVC tarpaulin passing SGS, EN71-2-3 test. It's fire-retardant, water proof, strong tear resistance, totally lead free. With this environment friendly material, we believe that both kids and adults will enjoy a great bouncing time...

How about the production time?

How about the production time?

2017/07/06

It depends on the designs, size and order quantity. For example, production time for 1 unit normal design takes about 3~7 working days.

How to pay?

How to pay?

2017/07/06

1.We accept T/T; Western Union; L/C, Alibaba Trade Assurance(T/T, Creddit Card, E-checking).etc. to make payment. 2.Once order details confirmed, we will prepare invoice with order details and bank information for you to make payment; 3.For Alibaba Trade Assurance, we will make online order on Aliba...

What's the delivery options and delivery time?

What's the delivery options and delivery time?

2017/07/06

1.Sea shipping for heavy packages or big quantity order, it takes 10~45 days various with different countries. 2.By air to your nearest airport, it takes about 1 week. 3.Express shipping(DHL, UPS, FedEx.etc.) to your door for small packages, it normally takes 3~7 working days. We will provide profes...

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